There are several resources to help students and instructors get comfortable with Canvas. While we do offer assistance with Canvas, the best option for the majority of your Canvas questions should be directed to the Canvas support at Instructure. See the information below:
24/7 Canvas Support
This will give you immediate assistance and 24/7 support that makes it convenient and flexible to fit your schedule.
- Students: (844) 334-0397 (toll free) or 801-957-5125, Option 1
- Faculty: (833) 250-2077 (toll free) or 801-957-5125, Option 2
- Email: support@instructure.com
- Canvas Student Guide
- Canvas Instructor Guide
SLCC Online & eLearning Services will facilitate drop-in services, but if possible we ask that you schedule a time before coming in. See below for contact information:
SLCC Online & eLearning Services
Taylorsville Redwood Campus
Technology Building (TB)
Hours: 7:30am - 4:30pm (Monday - Friday)
F2F Canvas Course Faculty Support
- Email: elearningsupport@slcc.edu (Faculty)
- Redwood Campus, TB-115 (Main level, South Entrance)
- Website: eLearning Faculty Resources
- Canvas Quick Start Guide
SLCC Online Student Support
- Email: slcconline@slcc.edu (Students)
- Redwood Campus, TB-115 (Main level, South Entrance)
- Website: SLCC Online Resources and Support
- The Online Student Getting Started Guide
Important: Our services are limited to school/business hours usually between 7:30 AM and 5:00 PM Monday through Friday; however, you can always contact the 24-hour Hotline through Instructure (from the previous page) and they may be able to help you out with the majority of emergency or urgent issues if needed.
REV EZ 08/19/21